For the new website, we utilize a SaaS-type service called Shopify, and the management of servers and other infrastructure is handled by Shopify. This significantly improves security.
Shopify regularly conducts security tests by external white-hat hackers to ensure the early detection and correction of potential security holes and vulnerabilities.
Furthermore, all pages, content, credit card information, payment details, and communications are encrypted.

Yes, members can log in. We use a one-time password system for login. Please enter your email address on the login screen.
A password email containing a 6-digit code will be sent to the email address you entered. Please use this code to log in.
You do not need to reset your password.

Your email address, name, and points balance have been saved.
From the perspective of personal information protection during the renewal, we have deleted address information. We sincerely apologize for the inconvenience, but please re-enter your address when placing an order.

If you wish to delete your membership information, we will process the deletion on our end. Please contact us with your registered email address and a request for deletion.

Unfortunately, your purchase history cannot be carried over. We appreciate your understanding.

The points you held as of 2024/12/2 have been re-credited to your account with an extended expiration date. You can use them for your purchases.

Currently, only a portion of our products are listed. We plan to gradually add other products.

Due to our order management system, we cannot combine orders from other shops.

Due to our order management system, we cannot take any order by email/phone.

We plan to gradually add other products. If you are in a hurry, please purchase the product through The Meat Guy Rakuten store or other platforms. We apologize for the inconvenience.

Currently, these cannot be used. However, we plan to carry over gift cards and coupon codes with extended expiration dates and make them available on the new website in the future. We will announce on our website once the data transfer is complete.

Currently, we do not offer business pricing, and all products are sold at the regular price. Thank you for your understanding.
We are currently considering how to implement business pricing in the future.