Thank you for visiting us, we love you! We want to rock your meat world with fast delivery anywhere in Japan. If you are a returning customer you can view your last five orders and update your information by clicking the Login link. There is important shipping and ordering information on the bottom of each page that you might find helpful. Don't forget to sign-up for our newsletter, you'll love it. Start shopping and soon we'll get some meat inya!

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The Meat Guy Member Login

Please enter your email address and password to login. Note: If your last order was prior to September 2nd, 2009 then you are a new customer (according to our system) and don't have a password yet, you can create one when you checkout. If you are not sure about whether or not you have a customer account, then just shop as normal and when you checkout you will be given the opportunity to create a new one.

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Shipping and General Policies

	Courier Service: We use either Sagawa Kyubin or Yamato Takyubin depending upon location and cost. We can't always accept requests to specify a courier service. Once we have assigned you a courier and tracking number we will send an e-mail with that number and a link to the courier's site. The delivery companies are contractors and we only have very limited control over the shipment once it leaves our dock. If they do something wrong it is not our fault (so please don't get mad at us) but we will still make sure it gets fixed, however problems with deliveries are very, very rare.
	Basic Shipping Charges (all including tax): Honshu and Shikoku: 650 Yen Kyushu and Hokkaido: 850 Yen Okinawa: 1575 Yen For other islands and locations we charge at cost, please ask. If you have ordered a mix of frozen, chilled, and dry items you will be able to choose among more than one shipping option during checkout, the shipping fee for an additional parcel is just 490 Yen The shipping fee includes all frozen and chilled surcharges The shipping fee is a flat rate, no matter how much you order. So please order lots!!
	Combined Shipping of Chilled and Frozen: If you choose to have chilled and frozen (or dry) items shipped together we will usually ship frozen because this is the safest option to avoid spoilage. We will sometimes ship frozen items chilled if the item is safe to thaw and re-freeze. We can't always honor requests to ship frozen items chilled (to speed up de-frost time) but we will try our best.
	Free Shipping or Shipping Included Items: For items that we advertise as "Free Shipping" or "Shipping Included" there will be no extra charge for other items that we can combine with that shipment. This offer is good for addresses in Hokkaido, Honshu, Shikoku, and Kyushu, for locations in Okinawa or other islands we will deduct 850 Yen from the shipping charge (sorry, that's the price of living someplace nice).
	Free Shipping on orders over 25,000 Yen: We now offer free shipping on orders over 25,000 Yen, this offer is good for addresses in Hokkaido, Honshu, Shikoku, and Kyushu, for locations in Okinawa or other islands we will deduct 850 Yen from the shipping charge.
	Turn Around: We usually ship all orders within 2-7 days, for bank transfer and payments by PayPal we ship within 2-7 of confirming payment. Our turn around is usually really fast, over 90% of all orders that don't ask for a delayed delivery date are shipped the next business day, but if the delivery date is very important to you please allow at least 3 business days just to be sure. You can request something earlier, but it might not get there. We are closed for shipments (and everything else) Saturdays, Sundays, and National Holidays, those days don't count as "business days".
	Payment Options: 1. Bank Transfer - advance payment (if the name on the bank account is different than that on the order, please let us know) Total Cost = Product Cost + Shipping + Bank Fee Charged by your bank 2. COD Cash or Credit Total Cost = Product Cost + Shipping + COD charge: 300 Yen 3. PayPal - advance payment, you don't need an account and you can pay online with your credit card. Total Cost = Product Cost + Shipping + Pay Pal PITA charge: 380 Yen
	All of prices and charges include the domestic 5% consumption tax.
	Privacy Policy: We will never share or sell your e-mail address or personal information (unless someone offers an insane amount of money for it, in which case we will send you a postcard from Tahiti)
	Newsletter: Sign up for our mailing list, you will love it! Email Marketing by iContact
	Contact Information: 4-1-1 Hamada-cho Minami-ku Nagoya 457-0822 Japan Tel: 052-618-3705 Fax: 052-618-3706 Office Hours 10:00AM - 5:00PM, Monday - Friday
	WE LOVE YOU! WE THINK YOU ROCK!

The Meat Guy
4-1-1 Hamada Cho, Minami-ku
Nagoya 457-0822 Japan
Tel: (052) 618-3705 Fax: (052) 618-3706